Privacy policy

Platinum Lawns ("we", "us") runs this website and app for our employees and our clients. This policy explains what information we collect, why, who helps us handle it, and the choices you have.

Information we collect

From clients:

• Your name, service address, mailing address, phone numbers and email addresses.
• The services you receive, visit dates and notes about your property (for example gate codes or pets), and a measurement of your lawn made from satellite maps.
• Invoices, payments and account balances. Card and bank details are entered on our payment processor's secure page and are never stored on our systems; we keep only the card brand, last four digits and expiry date.
• Messages and photos you send us through the client portal, and the emails we send you.

From employees:

• Your name, email, phone number, role, department and start date.
• Clock-in and clock-out times, time-off requests and the jobs assigned to you.
• Photos of receipts you submit, and the details read from them.
• Pesticide application records you complete, as state law requires.
• A notification token for your device if you turn on notifications.

We do not track your location, and we do not use advertising or tracking cookies. We use only the cookies needed to keep you signed in.

How we use it

• To schedule and carry out services, send invoices and receipts, take payments and answer your questions.
• To run payroll, approve receipts and time off, and keep the records the law requires (for example pesticide application records).
• To send emails you need, such as invoices, payment receipts, estimates and account links.

We do not sell or rent your information, and we do not share it with anyone for their own marketing.

Who helps us

We use trusted service providers who handle information only to provide their service to us:

• Supabase and Vercel — secure hosting and database.
• Stripe — card and bank payments.
• Postmark — sending email.
• Google Maps — maps, address lookup and lawn measurement.
• Anthropic — reading the details from receipt photos and card statements that employees upload.
• Open-Meteo — weather conditions at a property when a treatment is recorded (only the location is sent, no names).
• Apple and Google push services — delivering notifications to employees who turn them on.

We may also share information when the law requires it, for example with state agencies that inspect pesticide records.

How long we keep it

We keep client and employee records for as long as you are a client or employee, and afterwards for as long as tax, payroll and pesticide-record laws require. Then we delete them or make them anonymous.

Your choices

• Clients can view their services, invoices and payments in the client portal, and can ask us to correct or delete their information by contacting us.
• Employees can delete their account in the app (account menu → Delete my account). Your sign-in and contact details are removed. Hours, receipts and pesticide records stay with the company because payroll and state law require them.
• You can turn off notifications at any time in your device settings.

Security

Information is sent over encrypted connections, access is limited to the people who need it, and each person can see only the records their role allows.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy we will update the date at the top of this page.

Contact us

Platinum Lawns
19 North Cemetery Road, Tuttle, OK 73089
(405) 381-6121
Info@platinumlawnsok.com